Refund Policy

Last updated: October 2025

1. Overview

We offer a no-questions-asked 14-day refund from the date of initial purchase for all purchases made through our payment provider. Within 14 days, you may request a full refund for any reason.

2. Eligibility

• Refunds are available for any reason within 14 days of the initial purchase.
• After 14 days, refunds are not available.

3. How to Request a Refund

• Send an email to n2query@r-sock.com with your purchase email and order ID
• Requests received within 14 days are refunded in full
• We typically respond within 2 business days

4. Processing Time

Approved refunds are issued to the original payment method. Processing times may vary based on your bank or provider (typically 5–10 business days).

5. Contact

• Company: BT Computing
• Service: N2Query
• Email: n2query@r-sock.com