Privacy Policy

Last updated: January 2025

1. Information We Collect

At N2Query, we believe in privacy by design. We collect only the absolute minimum information necessary to provide our service.

1.1 Minimal Data Collection

• Email Address: Only for account creation and service notifications
• Usage Analytics: Anonymous, aggregated data to improve our service
• No Database Information: We never store your database credentials or connection details
• No Query History: Your queries are processed and immediately discarded

2. How We Protect Your Data

2.1 Database Security

• Database credentials are never stored
• Connections are encrypted and temporary
• Queries are processed in memory only
• No persistent data storage

2.2 Data Processing

• Queries processed in real-time
• Results returned immediately
• All temporary data purged after execution
• No query logging or history

3. Data Retention & Deletion

3.1 Immediate Deletion Policy

We follow a strict "process and delete" policy for all database-related data:

• Database connection information is deleted immediately after query execution
• Query text and results are not stored on our servers
• Email addresses are retained only for account management and service updates
• You can request complete account deletion at any time

4. Your Rights

You have the right to:

• Access your personal data (email address)
• Request correction of inaccurate data
• Request deletion of your account and all associated data
• Opt-out of marketing communications
• Data portability (export your account information)

5. Third-Party Services

We use minimal third-party services to provide our functionality:

• LLM Services: For natural language processing (queries are not stored)
• Email Services: For account notifications and updates
• Analytics: Anonymous usage statistics to improve our service

6. Human Review and Processing

N2Query processes your inputs automatically. We do not employ humans to review your database contents, queries, or results. Support inquiries are handled by humans, but support staff do not access your database content or query data.

7. Contact Information

For any privacy-related questions or requests, please contact:

• Company: BT Computing
• Service: N2Query
• Email: privacy@n2query.com
• Response Time: Within 48 hours

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.